Capsule Hotel Policies and Rules.

  1. Our Hotel is open 24/7.
  2. You can check-in any time AFTER 1.00 pm.
  3. Check out time BY 12.00 hours (noon).
  4. A valid PHOTO-ID (e.g. Drivers license, Passport) will be required during check-in. You will be asked to fill in the form and make a full payment at the time of check-in.
  5. We reserve the right to terminate any booking or refuse the stay in our hotel if no valid PHOTO-ID is provided.
  6. Cash or bank card payments are accepted. All payments must be paid in full advance at the time of check-in.
  7. We do not refund any payments made at the time of check-in. We do not refund the payment for the rest of the stay if you shorten your booking during your stay.
  8. If you would like to extend your stay we reserve the right to refuse if no rooms are available.
  9. Our guests are obliged to leave the keys at the reception every time they leave the hotel.
  10. Smoking or alcohol consumption are strictly prohibited in our hotel.
  11. Any damage made by guest will be charged according to hotel's price-list.
  12. We charge 200 soms for the loss of the key, 200 soms for the broken dishes, 500 soms and 700 soms for the damage or loss of a small and a big towel respectively.
  13. We aks our guests to behave appropriately and with discretion at all times, respectful of the hotel environment and staff, as well as of other guests. Quiet hours: 10 pm – 9 am.
  14. Eating or drinking inside the capsules are striclty prohibited. You can store food and drinks in the kitchen area only.
  15. Please use the capsule's sockers for mobile devices chargers only.
  16. Please use earplugs or earphones each time you watch TV inside the capsule.
  17. Please don't leave dirty dishes in the kitchen.
  18. If you would like to use our washing machine please ask the receptionist for help. Please do not switch on the washing machine yourself.
  19. Only Hotel's customers are allowed to get inside the capsules.
  20. We do not take any responsibility for failure of electric power, water, gas or other utility services, or any collpase of building strutures, etc.

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